# 3.6 Troubleshooting / FAQ * **Payment data does not appear in the SyFu app (automatic)** After linking, data updates fall into two patterns—automatic or manual—depending on the financial institution’s specifications.\ If manual updates are required, a manual refresh button will appear in Payment Data History. | Update Type | Description | | ------------- | ------------------------------------------------------------------------------------------------------------------ | | **Automatic** | No action required. New payment data is imported automatically on a regular basis. | | **Manual** | Manual action is required. Press the \[Refresh] button on Menu ＞ Payment Data History to retrieve the latest data. | If your payment data has not been reflected after more than 5 business days, please contact us via a support ticket on SyFu Discord.\ 🔗 Discord:[ https://discord.gg/syfuofficial](https://discord.gg/syfuofficial) * **Cannot BIND**: Confirm sequence (Check-in → Payment → Import → BIND) and 4-hour store rule. * **Different store names**: Issuer statement names may differ from actual store names. If it was a valid in-store payment, it is still eligible. * **Wrong entry**: Manual imports can be deleted (check-ins and cooldowns are not --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.syfu.io/payment-data/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.