4.3 Frequently Asked Questions (FAQ)

Q. My statement isn’t showing up. What should I do? → Some issuers take 3–5 business days to update. Please check again later.

Q. The merchant name is different from the actual store. Is it valid? → Yes. Issuer statements often use different naming. As long as the payment was made at a physical store, it is valid.

Q. I registered the wrong statement. Can I fix it? → Manually imported entries can be deleted. However, check-in counts and cooldowns cannot be restored.

Q. Can I BIND at the same store on the same day? → Yes, but only if you wait at least 4 hours before re-check-in.