Q. My statement isn’t showing up. What should I do?
→ Some issuers take 3–5 business days to update. Please check again later.
Q. The merchant name is different from the actual store. Is it valid?
→ Yes. Issuer statements often use different naming. As long as the payment was made at a physical store, it is valid.
Q. I registered the wrong statement. Can I fix it?
→ Manually imported entries can be deleted. However, check-in counts and cooldowns cannot be restored.
Q. Can I BIND at the same store on the same day?
→ Yes, but only if you wait at least 4 hours before re-check-in.
