> For the complete documentation index, see [llms.txt](https://docs.syfu.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.syfu.io/checkin-bind/faq.md).

# 4.3 Frequently Asked Questions (FAQ)

**Q. My statement isn’t showing up. What should I do?**\
→ Some issuers take **3–5 business days** to update. Please check again later.

**Q. The merchant name is different from the actual store. Is it valid?**\
→ Yes. Issuer statements often use different naming. As long as the payment was made at a physical store, it is valid. **Q. I registered the wrong statement. Can I fix it?**\
→ Manually imported entries can be deleted. However, **check-in counts and cooldowns cannot be restored**.

**Q. Can I BIND at the same store on the same day?**\
→ Yes, but only if you wait at least **4 hours** before re-check-in.

**Q. Can I check which MANEKINEKO was used for a mari ball's Check-in?**\
→ Yes. In the list of unopened mari balls, each ball shows the icon and ID of the MANEKINEKO used for that Check-in. For the flow from Check-in to BIND, see [Your First Few Days](/introduction/first-bind-checkin.md).

**Q. What does the KOZUCHI icon on a mari ball mean?**\
→ It means KOZUCHI was used for that Check-in. KOZUCHI is available only to users with Trust Rank S or higher. Daily and monthly BIND limits still apply. For its effects and how to use it, see [How to Use KOZUCHI](/rewards/kozuchi.md).